3403 Boston Road Bronx, New York 10469
(888) 223-7982 or (718) 655-1015 and (914) 663-2500 Celebrating our 10th Year Anniversary!

Policies

“Alpha and Omega Driving School”

Here at the Alpha and Omega Driving School we do our best for our student’s satisfaction from your first lesson to your last by providing the necessary tools that will allow you to become safe and responsible drivers.

We ask all our students to participate in projects to ensure successful completion of your driver’s exam and a safe driving future.  Student will have one-on-one consultation with the instructor in developing driving techniques. Our primary project requires 30 hours of behind-the-wheel driving at our school with a combination of hours from your parents or anyone who has held a valid driver’s license for a minimum of 4 years.  Thirty hours of in-car practice is required to improve your driving skill level to pass your driver’s exam on your first attempt.  You need your parents’ participation to begin achieving your goal of 30 hours of practice driving TODAY!  Drivers Education requires Parental Participation.

To register in Alpha and Omega’s advance courses a registration fee of $10.00 is required.  Any issuance of refunds are only given by checks for cancellation of packages. An original sales receipt must be return to the school for refund to take place. Any services purchase is valid only for 6 months with an active account. Every candidate must have a valid state learning permit or drivers before taking classes. Prep class for learner’s permit is offered at our office for free on Wednesdays at 5:00 pm. CDL Prep class is also offered for free on Wednesdays at 6:00 pm. Up to date status of students must be disclosed before accompanied to the State Road Test. Restrictions for eye/contact are the candidates responsibility. Candidates ages 16 and 17 must have the 50 hours of certified driving completion signed by their parents or guardians, on the day of the Road Test, no exception.

“Cancellation Policy” 

24 to 72 hours for any cancellation of any kind. After 24 hrs of purchasing any services from Alpha and Omega’s website please contact the school office to schedule your lessons. Checks and money orders must be cleared before starting lessons. There is no refund for no shows, or sudden cancellations of road tests or lessons. There is a service fee for all refunds (from $60.00 to a $100.00 depending on the service).

“PAYMENTS AND DEPOSIT”

Credit 

All credit and deposit expires in 1 year after purchasing unless lessons are still in progress. No refund after 6 months. Payments and deposit are none transferable after 6 months. Checks are accepted, however checks must be cleared before Lesson or the road test. If the check does bounce, fees for classes or exam MUST be paid in cash. If any problems occur with the processing of the student’s Road Exam we will notify him/her. The student is responsible for calling the school to check the scheduling for Road Exam.

“SCHEDULING ROAD LESSONS”

As soon as a student has obtained their New York State Permit and paid their tuition in full, they MUST call the office to schedule their in-car road lessons. We will NOT contact you. We schedule in-car lessons 8-10 weeks in advance.

Please be sure to write down the date of your scheduled lessons, the time of each lesson, place of pick up and drop off (which should be the same place of pick-up) for each lesson, as well as the name of your in-car instructor.

A New York State Learner’s Permit is required to take an in-car driving lesson and is the responsibility of each student to present his/her permit before the driving lesson can begin.  Failure to do so will result in a $30.00 per hour cancellation fee.

Any student who wishes to change, adjust, reschedule, or cancel an in-car driving lesson is responsible for contacting our office at least 24 hours in advance in order to avoid a $35.00 per hour rescheduling fee. Should the driving lesson you need to cancel fall on a Sunday or Monday, the student MUST contact us at (888) 223-7982 on the previous Saturday by 12 noon. This policy is strictly enforced and there are NO exceptions.

Students who are taking their license exam directly through the Department of Motor Vehicles MUST request their certificate of completion 14 days before needing it. NO EXCEPTIONS.  We do not mail certificates that are not requested by the student. Duplicate certificates can be provided for a fee of $25.00.  Please secure your original to avoid additional charges.

“COURSE OUTLINE”
1. Learning Basic Car Control Street Smarts

2. Signs, Signals and Pavement Markings Signs: Are You Reading Me?

3. Basic Car Maneuvers: The Art of Driving

4. Natural Laws & Car Control Natural Laws
5. The IPDE Process

6. Intersections / City Driving: Sharing the Road

7. Highway / Expressway / Freeway Driving

8. Adverse Conditions: Driving in Bad Conditions

9. Handling Emergencies: The Road

10. Alcohol, Drugs, & Driving: 48 Hours or Aftermath

PAPERWORK FOR PERMIT TESTING:  (Due Day of Test)

  • Parental Consent Form (Notarized)

“PAPERWORK FOR LICENSE EXAM”

  • Parental Consent Form (Notarized)
  • Application Signed with Parent’s Signature & Driver’s License #

*Foreign students residing in the U.S. MUST provide a passport and I-94 or Green Card in place of a Birth Certificate*

**A test can ONLY be scheduled when COMPLETE paperwork is submitted**

“WEATHER CANCELLATION POLICY”

Our weather-related cancellation policy has been established to ensure the safety of our students, instructors, and the motoring public.  We cancel classroom sessions separately from scheduled behind-the-wheel lessons.  All class session cancellations are broadcast on WFSB Channel 3, WTNH Channel 8, and NBC 30.  On-the-road driving lessons are cancelled on an individual basis by a telephone counselor from the Academy of Driving.  Should a student have a question in regard to an in-car driving lesson please call: (718) 655-1015 or (914) 663-2500.

Alpha and Omega Driving School reserves the right to cancel any and all lessons due to inclement weather.

Alpha and Omega Driving School I our students I first lesson I necessary tools I safe and responsible drivers I all our students I successful completion I driver’s exam I driving future I one on one consultation I instructor I primary I behind-the-wheel driving I our school I parents I valid driver’s license I thirty hours in-car practice I driving skills I pass driver’s exam I first attempt I parent’s participation I practice driving today I driver’s education I student’s satisfaction I students to participate I driver’s exam I safe driving future I instructor in developing driving techniques I state learning permit I taking classes I students must I state road test I driving completion I cancellation policy I Alpha and Omega’s website I school office I schedule your lessons I starting lessons I road test or lessons I service fee

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